Summary
Creative Vidz respects the privacy of our clients and is committed to protecting their personal information. This privacy policy explains how we collect, use, and disclose the personal information we obtain while providing our services and vendors’ services.
Contact us
If you have any questions or concerns, please contact us by email at info@creativevidz.com
Information we collect and process
We may collect personal information from our clients, such as name, contact information, payment information, and login credentials. We may also collect technical information, such as IP addresses, browser type, operating system, and the client’s use of our services.
We use personal information to provide services, communicate with clients, process payments, improve services, and comply with legal requirements. We may also use personal information for marketing purposes, such as newsletters and promotional emails, but clients can opt out of receiving such communications.
Sharing Information
We may share personal information with our employees, contractors, and service providers who need such information to provide our services. We may also share personal information with third parties if required by law or to protect our or clients’ rights. We do not sell personal information to third parties.
Data Security
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.
Data Retention
We retain personal information only for as long as necessary to provide services and fulfil our legal obligations. We may retain personal information longer if required by law or to protect our legal rights.
User Rights
Clients have the right to access and request correction of their personal information and to request the deletion of their personal information in certain circumstances. Clients also have the right to object to processing their personal information for marketing purposes. Clients can exercise these rights by contacting us using the contact information provided above.
Legal basis for collecting and using your personal information
The legal basis for processing your personal data is determined by the type of data we collect and the circumstances in which we collect it. Generally, we will only collect personal data from you when it is necessary to fulfil a contractual obligation or when the processing is in our legitimate interests, provided that it does not infringe on your data protection rights, fundamental freedoms, or interests. Additionally, we may collect personal data from you when we are legally required to do so or when it is necessary to safeguard your or another person’s vital interests. Sometimes, we rely on your explicit consent to process your personal data.
Changes to the policy
We may update this privacy policy from time to time. If we make material changes to this privacy policy, we will notify our clients by email or posting a notice on our website.